Privacy Policy

1. Who we are

Derma Corner of 46 O'Connell Street, Parramatta NSW (“we”, “us”) operates this website and our Parramatta clinic. This policy explains how we handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What we collect

We may collect your name, phone number, email address, appointment details, treatment notes, skin concerns you tell us about, and payment information processed by our booking provider. If you contact us or leave a review, we may also hold that correspondence.

3. How we collect it

We collect information when you book (including through Fresha), visit the clinic, use this website, call us, or message us on social media. We only collect what we need to provide treatments and run the clinic.

4. How we use it

We use personal information to book and deliver treatments, contact you about appointments, take payment, improve our services, and meet legal obligations. We do not sell your personal information.

5. Who we share it with

We use trusted providers to operate the clinic, including Fresha for bookings and payments. Those providers may store information on our behalf. We may also disclose information if the law requires it, or to protect someone’s safety.

6. Storage and security

We take reasonable steps to keep personal information secure. Booking and payment data is handled by Fresha under their own security and privacy terms.

7. Access and correction

You can ask to access or correct the personal information we hold about you. Contact the clinic on 0479 010 619 or visit us at 46 O'Connell Street, Parramatta NSW.

8. Complaints

If you have a privacy complaint, please contact us first so we can try to resolve it. If you are not satisfied, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

9. Cookies and this website

This website may use basic cookies or analytics to keep the site working and understand how it is used. You can control cookies in your browser settings.